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March 23rd, 2010

The devil is in the detail



We are shocked!  Yep, shocked, stunned and almost rendered speechless.

 A survey by the Federation of Small Businesses (FSB) has found that 24% of companies are dissatisfied with the broadband service they receive from their ISP. 

 ONLY 24% ???   

With speeds and reliability being cited as the main causes of dissatisfaction, the FSB is calling for ISPs to be obliged to deliver speeds of at least 8Mbps to small businesses across the country.  With most ISPs not even delivering anything like the speeds they are advertising, we suspect that their call may well fall on deaf ears.

Part of the problem is of course that many small businesses in an attempt to cut costs, sign up to what are essentially services designed for residential customers.

Where is the sense in a business buying services from a consumer telco or a pay TV company?  Your business doesn’t need a friends and family call package, a home hub or a super speedy bundle.

What you need is just better broadband delivered over the UK’s most extensive next-generation business only network.  Assured speeds and industry leading reliability are backed up by UK based technical support.  Oh, and no (un)Fair Usage Policy!

Its time to demand better – its time for devilishly good business broadband.